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Fundamentals

Natural Language Processing (NLP)

The branch of AI focused on enabling computers to understand, interpret, and generate human language. Powers chatbots, translation, sentiment analysis, and text summarization.

Why it matters

NLP is the reason machines can finally handle everyday human language instead of rigid commands. It powers the tools you use daily: autocomplete, spam filters, voice assistants, and chatbots. It matters because it bridges the gap between how people naturally speak and how computers process information. Without NLP, you'd still be clicking through menus instead of simply asking for what you want in plain words.

A concrete example

You type 'find cheap flights to Rome next month' into a travel app. NLP breaks that sentence apart, recognizing 'Rome' as a destination, 'next month' as a date range, and 'cheap' as a price preference. The app returns relevant results without you filling in a single dropdown. That everyday convenience, understanding a messy human sentence and acting on it, is NLP quietly doing its job in the background.

How to use it

Most of what used to require a dedicated NLP pipeline — classification, entity extraction, sentiment, summarisation — can now be done by prompting a general model, which is why so much bespoke NLP tooling disappeared. The trade-off is worth knowing: a purpose-built classifier is cheaper and more predictable at very high volume, while a prompted model is far faster to build and adapts without retraining.

The common mistake

Reaching for a general model for a simple, enormous-volume task. Classifying ten million short strings is a job for a small dedicated model; using a large language model for it is slower and costs orders of magnitude more for no accuracy gain.

Related terms

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